We are aware of a potentially service impacting issue. Learn more
Thembalethu Tower (In Progress) Critical

Affecting Other - Towers

  • 01/12/2023 23:00 - 01/12/2023 11:00
  • Last Updated 01/12/2023 07:45

Thembalethu George

Power outage due to depleted batteries, affecting users in some parts of Wilderness, the Thembalethu, Ruigtevlei, Elandskraal and Karatara area. Working on restoring power as soon as possible.

We sincerely apologize for the inconvenience caused.

Network Updates - Stage 6 (In Progress) Critical

Affecting Other - Towers

  • 25/11/2023 09:21
  • Last Updated 25/11/2023 09:22

Good morning,

Eskom says that load shedding will be escalated to stage 6 on Friday, as the group has hit a snag with generation capacity.

Stage 6 load shedding will be implemented from 12h00 on Friday until 05h00 on Monday.

We see schedules of up to 11 hours per day.

SCWISP have upgraded and secured batteries but will struggle, particularly during extended Stage 6 outages.

That's because most tower batteries require about half a day to fully recharge,

which is near impossible when the power cuts off for at least 11 of a day's 24 hours.

Our network has been setup with technology to run on BGP and OSPF so our main core routers work overtime to keep you online.

We will make sure our towers stay online as far as we can.

Please be patient with us during this time.

Have a great weekend,

SCWISP Support