We would like to inform you that the annual freeze period for Southern Cape WISP will be in effect from 15 December 2025 to 5 January 2026.
Normal business operations will resume on the 5 January 2026.
During this period, our Service Desk and Network Operations Centre (NOC) will continue to operate.
Should you require assistance, please reach out to us through one of the following channels:
Network Status: https://www.scwisp.co.za/portal/serverstatus.php
Customer Support Contact Number: 073-071-9744
Tower Support Contact Number: 044-004-0444
Via Ticket System: https://www.scwisp.co.za/portal/submitticket.php
Via email: admin@scwisp.co.za
Via WhatsApp: 073-071-9744
Additionally, please be aware of the following:
All fiber, wireless installs will be halted from 15 December 2025 and will resume on 12 January 2026.
New service implementations will cease from 15 December 2025 and will recommence on 12 January 2026.
Many of our Service Providers and Suppliers will also be closed during this period.
As we head into the festive season, we would like to take a moment to thank you for your support during 2025.
Running a small business is hard work and we salute you on the chances you've taken this year, whether they've paid off yet or not. Growth isn't always linear.
Thank you also for inspiring us to continue creating new solutions designed to support you. We're excited to share some of what we've been working on, early next year.
Thank you again for being a valued customer.
It has been a long and interesting year,
Happy Holidays to you and your family, be safe!!
Kind regards,
Southern Cape WISP team.
