We would like to inform you that the annual freeze period for Southern Cape WISP will be in effect from 15 December 2023 to 8 January 2024.
Normal business operations will resume on the 8 January 2024.
During this period, our Service Desk and Network Operations Centre (NOC) will continue to operate.
Should you require assistance, please reach out to us through one of the following channels:
Network Status: https://www.scwisp.co.za/portal/serverstatus.php
Customer Support Contact Number: 068-585-7618
Tower Support Contact Number: 082-461-3054
Via Ticket System: https://www.scwisp.co.za/portal/submitticket.php
Via email: admin@scwisp.co.za
Via WhatsApp: 068-585-7618
Additionally, please be aware of the following:
All fiber, wireless installs will be halted from 15 December 2023 and will resume on 8 January 2024.
New service implementations will cease from 15 December 2023 and will recommence on 8 January 2024.
Many of our Service Providers and Suppliers will also be closed during this period.
As the end of the year draws near, we take this opportunity to extend our gratitude for choosing Southern Cape WISP and for your continuous support.
It has been a long and interesting year,
Happy Holidays to you and your family, be safe!!
Kind regards,
Southern Cape WISP team.